Pengurusan khidmat pelanggan : petua dan teknik
| Main Author: | |
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| Format: | Book |
| Language: | Malay |
| Published: |
Kuala Lumpur:
Utusan Publications & Distributors,
2001.
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| Subjects: |
| Physical Description: | xv, 152 pages: illustrations; 22 cm. |
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| Bibliography: | Includes bibliographical references |
| ISBN: | 9676111422 |