Leland, K. (2000). Customer service for dummies (2nd ed.).
Chicago Style (17th ed.) CitationLeland, Karen. Customer Service for Dummies. 2nd ed. Hungry Minds Inc, 2000.
MLA (9th ed.) CitationLeland, Karen. Customer Service for Dummies. 2nd ed. 2000.
Warning: These citations may not always be 100% accurate.