APA (7th ed.) Citation

Banks, M. A. (1990). Understanding fax and electronic mail. Howard N. Sams.

Chicago Style (17th ed.) Citation

Banks, Michael A. Understanding Fax and Electronic Mail. Indiana: Howard N. Sams, 1990.

MLA (9th ed.) Citation

Banks, Michael A. Understanding Fax and Electronic Mail. Howard N. Sams, 1990.