Up your service! : Strategies and action steps to delight your customers now!

Bibliographic Details
Main Author:	Kaufman, Ron
Format:	Book
Published:	Singapore : Ron Kaufman , 2000
Subjects:	Consumer satisfaction Customer relations Customer services

MARC


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100	1		\|a Kaufman, Ron
245	1	0	\|a Up your service! : \|b Strategies and action steps to delight your customers now! \|c Ron Kaufman.
260			\|a Singapore : \|b Ron Kaufman , \|c 2000
300			\|a 297p. ; \|c 23 cm.
650	0	0	\|a Consumer satisfaction
650	0	0	\|a Customer relations
650	0	0	\|a Customer services
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