Up your service! : Strategies and action steps to delight your customers now!
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Singapore:
Ron Kaufman,
2000.
|
| Subjects: |
| LEADER | 00564cam a2200181 7i4500 | ||
|---|---|---|---|
| 001 | 0000008448 | ||
| 005 | 20050419090000.0 | ||
| 020 | |a 981042132X | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5 |b K38 2000 |
| 100 | 1 | |a Kaufman, Ron | |
| 245 | 1 | 0 | |a Up your service! : |b Strategies and action steps to delight your customers now! |c Ron Kaufman.. |
| 260 | |a Singapore: |b Ron Kaufman, |c 2000. | ||
| 300 | |a 297p.; |c 23 cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 650 | 0 | 0 | |a Consumer satisfaction |
| 650 | 0 | 0 | |a Customer relations |
| 999 | |a 0000007960 |b BOOK |c Open Shelf |e PERPUSTAKAAN INSPEN | ||