APA (7th ed.) Citation

Kaufman, R. (2000). Up your service!: Strategies and action steps to delight your customers now! Ron Kaufman.

Chicago Style (17th ed.) Citation

Kaufman, Ron. Up Your Service!: Strategies and Action Steps to Delight Your Customers Now! Singapore: Ron Kaufman, 2000.

MLA (9th ed.) Citation

Kaufman, Ron. Up Your Service!: Strategies and Action Steps to Delight Your Customers Now! Ron Kaufman, 2000.

Warning: These citations may not always be 100% accurate.