Tenner, A. R., & DeToro, I. J. (1997). Process redesign: The implementation guide for managers. Reading, Massachusetts: Addison-Wesley.
Chicago Style CitationTenner, Arthur R., and Irving J. DeToro. Process Redesign: The Implementation Guide for Managers. Reading, Massachusetts: Addison-Wesley, 1997.
MLA CitationTenner, Arthur R., and Irving J. DeToro. Process Redesign: The Implementation Guide for Managers. Reading, Massachusetts: Addison-Wesley, 1997.
Warning: These citations may not always be 100% accurate.