Skip to content
Toggle navigation
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Meeting the customer needs
Preview
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Export to MARC
Meeting the customer needs
Bibliographic Details
Main Author:
Smith, Ian
Format:
Book
Published:
Oxford:
Butterworth - Heinemann Ltd.,
1994.
Subjects:
Customer Service
Holdings
Description
Reviews
Preview
Similar Items
Staff View
Similar Items
Managing the customer experience : turning customers into advocates
by: Smith, Shuan
Published: (2002)
Wooing customer back
by: Holmes, Mark J.
Published: (1996)
Customer service : A practical approach
by: Harris, Elaine K.
Published: (2003)
Managing to keep the customer : How to achieve and maintain superior customer service throughout the organization
by: Desatnick, Robert L.
Published: (1987)
Total customer satisfaction : lessons from 50 companies with top quality customer service
by: Horovitz, Jacques
Published: (1992)
×
Loading...