Meeting the customer needs

Bibliographic Details
Main Author: Smith, Ian
Format: Book
Published: Oxford: Butterworth - Heinemann Ltd., 1994.
Subjects:
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090 0 0 |a HF5415.   |b S634 1994 
100 1 |a Smith, Ian  
245 1 0 |a Meeting the customer needs   |c Ian Smith. 
260 |a Oxford:   |b Butterworth - Heinemann Ltd.,   |c 1994. 
300 |a 185p.;   |c 23 cm.. 
650 0 0 |a Customer Service  
999 |a 0000005341  |b BOOK  |c Open Shelf  |e PERPUSTAKAAN INSPEN