Meeting the customer needs
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Oxford :
Butterworth - Heinemann Ltd. ,
1994
|
| Subjects: |
MARC
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| 001 | 0000006347 | ||
| 005 | 20021108.0 | ||
| 020 | |a 0750606681 | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415. |b S634 1994 |
| 100 | 1 | |a Smith, Ian | |
| 245 | 1 | 0 | |a Meeting the customer needs |c Ian Smith |
| 260 | |a Oxford : |b Butterworth - Heinemann Ltd. , |c 1994 | ||
| 300 | |a 185p. ; |c 23 cm. | ||
| 650 | 0 | 0 | |a Customer Service |
| 999 | |a 0000005341 |b BOOK |c Open Shelf |e Default branch | ||