APA (7th ed.) Citation

Smith, I. (1994). Meeting the customer needs. Butterworth - Heinemann Ltd..

Chicago Style (17th ed.) Citation

Smith, Ian. Meeting the Customer Needs. Oxford: Butterworth - Heinemann Ltd., 1994.

MLA (9th ed.) Citation

Smith, Ian. Meeting the Customer Needs. Butterworth - Heinemann Ltd., 1994.

Warning: These citations may not always be 100% accurate.