Arnold, K. L. (1994). The manager's guide to ISO 9000. New York: The Free Press.
Chicago Style CitationArnold, Kenneth L. The Manager's Guide to ISO 9000. New York: The Free Press, 1994.
MLA CitationArnold, Kenneth L. The Manager's Guide to ISO 9000. New York: The Free Press, 1994.
Warning: These citations may not always be 100% accurate.