Shaw, J. (1996). ISO 9000 made simple. Kuala Lumpur: Synergy Books Int.
Chicago Style CitationShaw, John. ISO 9000 Made Simple. Kuala Lumpur: Synergy Books Int, 1996.
MLA CitationShaw, John. ISO 9000 Made Simple. Kuala Lumpur: Synergy Books Int, 1996.
Warning: These citations may not always be 100% accurate.