Quality without tears : the art of Hassle - Free management

Bibliographic Details
Main Author: Crosby, Phillip B.
Format: Book
Published: Singapore: McGraw - Hill, 1984.
Subjects:
LEADER 00508cam a2200169 7i4500
001 0000004048
005 20050617090000.0
020 |a 00710020006  
040 |a INS 
090 0 0 |a TS156.6.   |b C764 1984 
100 1 |a Crosby, Phillip B.  
245 1 0 |a Quality without tears :   |b the art of Hassle - Free management   |c Philip B. Crosby. 
260 |a Singapore:   |b McGraw - Hill,   |c 1984. 
300 |a 205p.;   |c 21cm. 
650 0 0 |a Quality assurance  
650 0 0 |a Quality  
999 |a 0000005257  |b BOOK  |c Open Shelf  |e PERPUSTAKAAN INSPEN