APA Citation

Drummond, H. (1991). The quality movement: What total quality management is really all about. London: Kogan Page.

Chicago Style Citation

Drummond, Helga. The Quality Movement: What Total Quality Management Is Really All About. London: Kogan Page, 1991.

MLA Citation

Drummond, Helga. The Quality Movement: What Total Quality Management Is Really All About. London: Kogan Page, 1991.

Warning: These citations may not always be 100% accurate.