Waller, J., & Allen, D. (1993). The quality management manual: How to write and develop a successful manual for quality management systems. London: Kogan Page.
Chicago Style CitationWaller, Jenny, and Derek Allen. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. London: Kogan Page, 1993.
MLA CitationWaller, Jenny, and Derek Allen. The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems. London: Kogan Page, 1993.
Warning: These citations may not always be 100% accurate.