Managing to keep the customer : How to achieve and maintain superior customer service throughout the organization

Bibliographic Details
Main Author: Desatnick, Robert L.
Format: Book
Published: San Francisco, London: Jossey - Base Publishers, 1987.
Subjects:

PERPUSTAKAAN INSPEN

Holdings details from PERPUSTAKAAN INSPEN
Call Number: HF5415 5 D47 1987
Accession Item Category Format Status Notes
0000004343 Open Shelf BOOK AVAILABLE