Ciampa, D. (1992). Total quality: A user's guide for implementation. Reading: Addison-Wesley Publication.
Chicago Style CitationCiampa, Dan. Total Quality: A User's Guide for Implementation. Reading: Addison-Wesley Publication, 1992.
MLA CitationCiampa, Dan. Total Quality: A User's Guide for Implementation. Reading: Addison-Wesley Publication, 1992.
Warning: These citations may not always be 100% accurate.