Customer care : Implementing total quality in today's service driven organization
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London :
Kogan Page ,
1992
|
| Subjects: |
| Physical Description: | 223p. ; 23 cm. |
|---|---|
| ISBN: | 074940535x |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London :
Kogan Page ,
1992
|
| Subjects: |
| Physical Description: | 223p. ; 23 cm. |
|---|---|
| ISBN: | 074940535x |