Customer care : Implementing total quality in today's service driven organization
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London :
Kogan Page ,
1992
|
| Subjects: |
PERPUSTAKAAN INSPEN
| Call Number: |
HD62 15 C171 1992 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 0000004994 | Open Shelf | BOOK | AVAILABLE |