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01145cam a2200301 7i4500 |
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20240912090000.0 |
| 008 |
240711 my a may |
| 020 |
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|a 9835003920
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| 040 |
|
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|a INS
|
| 090 |
0 |
0 |
|a RHF5415.5
|b .M37 1994
|
| 100 |
1 |
|
|a Martin, William B.
|e author
|
| 245 |
1 |
0 |
|a Perkhidmatan pelanggan yang berkualiti
|c William B. Martin;
|f penyunting Michael Crisp.
|
| 264 |
|
4 |
|c ♭1994.
|
| 264 |
|
1 |
|a Johor Bharu:
|b Penerbitan Pelangi Sdn. Bhd.,
|c 1994.
|
| 300 |
|
|
|a 120 pages:
|b illustrations;
|c 25 cm.
|
| 336 |
|
|
|a text
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|2 rdamedia
|
| 338 |
|
|
|a volume
|2 rdacarrier
|
| 650 |
|
0 |
|a Customer service
|
| 700 |
1 |
|
|a Crisp, Michael
|
| 999 |
|
|
|a 0000005725
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
| 999 |
|
|
|a 0000009081
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
| 999 |
|
|
|a 0000016115
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
| 999 |
|
|
|a 0000016116
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
| 999 |
|
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|a 0000016117
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
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| 999 |
|
|
|a 0000016118
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
| 999 |
|
|
|a 0000016119
|b BOOK
|c Red Spot
|e PERPUSTAKAAN INSPEN
|
