|
|
|
|
| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000002810 |
| 005 |
20240912.0 |
| 008 |
240711 my a may |
| 020 |
|
|
|a 9835003920
|
| 040 |
|
|
|a INS
|b eng
|e rda
|
| 090 |
0 |
0 |
|a RHF5415.5
|b .M37 1994
|
| 100 |
1 |
|
|a Martin, William B. ,
|e author
|
| 245 |
1 |
0 |
|a Perkhidmatan pelanggan yang berkualiti
|c William B. Martin
|f penyunting Michael Crisp
|
| 264 |
|
1 |
|a Johor Bharu :
|b Penerbitan Pelangi Sdn. Bhd.
|c 1994
|
| 264 |
|
4 |
|c ©1994
|
| 300 |
|
|
|a 120 pages :
|b illustrations ;
|c 25 cm.
|
| 336 |
|
|
|a text
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|2 rdamedia
|
| 338 |
|
|
|a volume
|2 rdacarrier
|
| 650 |
|
0 |
|a Customer service
|
| 700 |
1 |
|
|a Crisp, Michael ,
|e editor
|
| 999 |
|
|
|a 0000005725
|b BOOK
|c Open Shelf
|e Default branch
|
| 999 |
|
|
|a 0000009081
|b BOOK
|c Open Shelf
|e Default branch
|
| 999 |
|
|
|a 0000016115
|b BOOK
|c Open Shelf
|e Default branch
|
| 999 |
|
|
|a 0000016116
|b BOOK
|c Open Shelf
|e Default branch
|
| 999 |
|
|
|a 0000016117
|b BOOK
|c Open Shelf
|e Default branch
|
| 999 |
|
|
|a 0000016118
|b BOOK
|c Open Shelf
|e Default branch
|
| 999 |
|
|
|a 0000016119
|b BOOK
|c Red Spot
|e Default branch
|