Description: Perkhidmatan pelanggan yang berkualiti

Bibliographic Details
Main Author:	Martin, William B. (Author)
Other Authors:	Crisp, Michael
Format:	Book
Language:	Malay
Published:	Johor Bharu: Penerbitan Pelangi Sdn. Bhd., 1994.
Subjects:	Customer service

Description
Physical Description:	120 pages: illustrations; 25 cm.
ISBN:	9835003920