Crosby, P. B. (1989). Let's talk quality: 96 questions you always wanted to ask Phil Crosby. McGraw-Hill Book Co..
Chicago Style (17th ed.) CitationCrosby, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. Singapore: McGraw-Hill Book Co., 1989.
MLA (9th ed.) CitationCrosby, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. McGraw-Hill Book Co., 1989.
Warning: These citations may not always be 100% accurate.