APA (7th ed.) Citation

Crosby, P. B. (1989). Let's talk quality: 96 questions you always wanted to ask Phil Crosby. McGraw-Hill Book Co..

Chicago Style (17th ed.) Citation

Crosby, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. Singapore: McGraw-Hill Book Co., 1989.

MLA (9th ed.) Citation

Crosby, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. McGraw-Hill Book Co., 1989.