Feedback skills for leaders : Building constructive communication skills up and down ladder

by Hathaway, Patti
Published 2006

Managing upward : A partnership plan for employees and bosses

by Hathaway, Patti
Published 1992

Memberi dan menerima kritikan : Teknik praktikal untuk keberkesanan komunikasi dua hala

by Hathaway, Patti
Published 1994